Your feedback is so important! It really helps me to see the areas in my business that could do with improving for future clients. It also helps me to get more clients in the future! Doing this will also help you with exposure, as it will be posted onto my social media and website along with your completed brand.
When you start rating please note that 1 star means being poor and 5 being incredible!
#sharingiscaring #feeback
General questions
1. Customer Service
★★★★★
★★★★
★★★
★★
★
Am I friendly and polite? Am I on time and quick to respond? What can I improve?
Type here…
2. Notion Client Portal
★★★★★
★★★★
★★★
★★
★
Do you like it? Is it easy to use? What can I improve on?
Type here…
3. Discovery Session And Brand Strategy
★★★★★
★★★★
★★★
★★
★
What was great, what could be improved? Was it clear & easy? Did I provide enough information?
Type here…
4. Prices And Value For Money
★★★★★
★★★★
★★★
★★
★
Should I be charging more? Are my prices reasonable? Did you get good value for your money?
Type here…
5. Completed Project
★★★★★
★★★★
★★★
★★
★
What makes it so great? Why do you love it? Did you enjoy the process?
Type here…
6. Recommendations To Family & Friends
★★★★★
★★★★
★★★
★★
★
Why would/wouldn’t you recommend me?
Type here…
7. The Overall Experience
★★★★★
★★★★
★★★
★★
★
What worked for you? What could have made it that bit better?
Type here…
Is there anything else you would like to say?
Type here…
Testimonial
I would really appreciate if you could leave a short written testimonial of your overall experience with me! (This is the main one that will be posted on my website and social media.)
Tips
Did I understand and nail the brief at hand? Did you enjoy the customer experience? Did we get along well? How do you feel your branding has leveled up your business? Would you recommend me to friends?
Type here…
Upload A Testimonial Video
If you could go that extra mile and upload a great testimonial video of your experience with me as well as a low down of how much you love your new branding, I’ll knock $25 off your final project payment!
Ideally the video needs to be a minimum of 1 minute long and must be filmed portrait (not landscape), so it can fit into my Instagram story.
